REVIEW · HOP ON HOP OFF BUS TOURS
London Big Bus Hop-On Hop-Off Tour with Optional River Cruise
Golden sights from the top deck.
This Big Bus hop-on hop-off tour is a practical way to see a lot of London without constantly checking maps, asking strangers, or cramming every museum into your day. I like that it runs as a flexible double-decker loop with frequent landmark stops, and you can stay on for a slower ride when your feet need a break.
What I really like is the mix of classic monuments plus easy hop-offs at major neighborhoods like Covent Garden and the West End. The second big win is the included Thames River cruise option (on 24- and 48-hour tickets) plus recorded audio in 7 languages, and free onboard Wi-Fi. One drawback to plan for, though, is that bus frequency can vary with traffic and weather, so the day can feel slower if you’re counting minute by minute.
In This Review
- Key highlights before you ride
- Why This Big Bus Route Feels Like a Shortcut
- Ticket Options, What Changes Between 24 and 48 Hours
- Entering The City Calmly: How the Loop Helps Your Whole Day
- Westminster to Buckingham: The Royal-London Stretch You Want for First-Time Photos
- St. Paul’s, The City, and the River View Bonus That Actually Pays Off
- Shopping Stops That Save Time: Regent Street, Oxford Circus, and More
- Kensington to Notting Hill: A Route That Feels Like a London Neighborhood Tour
- British Museum to King’s Cross: When You Want Culture Without Planning Every Detail
- Onboard Audio, Wi-Fi, and Using the App Like a Pro
- Price and Value at About $39.77: Worth It or a Waste?
- Real-World Tips to Avoid the Most Common Headaches
- Should You Book This Big Bus Tour?
- FAQ
- What is the duration of the London Big Bus Hop-On Hop-Off Tour?
- Is the Thames River Cruise included?
- What extra options come with a 48-hour ticket?
- Is there Wi-Fi on the bus?
- Does the tour have recorded commentary?
- How do I use my mobile ticket at the stops?
Key highlights before you ride

- Three-route coverage that hits the big landmarks and lets you build your own day.
- Thames cruise included on 24- and 48-hour tickets, with a one-way ride along the river.
- 48-hour extras can include guided walking tours and a 2-hour evening panoramic tour (for selected options).
- Recorded commentary in 7 languages, plus onboard Wi-Fi to keep you moving.
- Hop on, hop off flexibility, ideal for mixing “must-see” stops with shopping and photos.
Open top routes compared, ticket by ticket
- London Tootbus Hop on Hop off Bus Tour and Thames River Cruise★ 4.0 · 3,834 reviews
- London by Night Sightseeing Tour – Open Top Bus★ 4.5 · 1,060 reviews
- London by Night Sightseeing Open Top Bus Tour with Live Guide★ 4.5 · 977 reviews
- London Tootbus Hop-on Hop-off (Optional Thames Cruise)★ 3.5 · 483 reviews
Why This Big Bus Route Feels Like a Shortcut

London is big, and “a quick visit” can turn into a lot of commuting and not much sightseeing. This tour helps you reverse that. The double-decker gets you above street level for faster orientation, and the stop design makes it easy to jump off near where you actually want to spend time.
You also get a steady flow of recognizable sights. Think royal-adjacent views around Buckingham Palace and Whitehall, then the grand skyline moments near St. Paul’s and Tower areas. The live value here is not that you see everything. It’s that you see the right “anchors,” so the rest of your London day makes sense.
If you like building a plan in your head as you go, this style works well. If you need a strict schedule with zero waiting, it can be harder, because road traffic in London can stretch travel times.
Ticket Options, What Changes Between 24 and 48 Hours

The headline is simple: you pick a 24-hour or 48-hour hop-on hop-off ticket, and you can stay onboard or hop off at stops along the routes. The part that matters is what’s included with each option.
Here’s the practical difference:
- 1-day ticket: it does not include a River Cruise.
- 24- and 48-hour tickets: they include a one-way Thames River cruise.
- 48-hour options: can add 3 guided walking tours and, with selected ticket options, a 2-hour non-stop panoramic evening tour.
So if your goal is to check river views off your list, you do not want the 1-day option. If you only have a day and you’re mostly focused on the city from the bus, a shorter ticket can work. But if you want the most “packaged sightseeing” feel, 48 hours is usually where the extra value starts to show.
Entering The City Calmly: How the Loop Helps Your Whole Day

A hop-on hop-off route is basically a moving spine for your itinerary. You use it to get from landmark to landmark, and you spend your energy on the places that you choose to linger.
In real life, that might look like this:
- Hop on early to get your bearings and get the skyline in your camera roll.
- Hop off where you want photos and street time, then come back later when you want a break.
- Use the bus as your “plan B” when the weather turns or your feet are toast.
One thing to know: the route loops can take time to complete, especially during busy periods. Reviews often point out waiting at stops in cold or crowded conditions, and it’s also common for traffic to slow buses down. That’s not a reason to avoid the tour. It’s a reason to build buffer time if you have reservations later.
Westminster to Buckingham: The Royal-London Stretch You Want for First-Time Photos

If you’re starting with the classic London postcard view, aim for the central stops in the western-to-center arc.
Key stops in this zone include:
- Green Park and Green Park Underground: A good starting point for a calm launch into central sightseeing, and handy if you want to time your day around nearby tube access.
- Hard Rock Cafe: A recognizable reference point that makes it easier to find your way back to the bus.
- Queen Elizabeth Gate and Queen Mother Gates: These are your clues that you’re close to palace-area viewpoints. Even when you’re not walking far, you’ll get the “this is royal London” feeling fast.
- Marble Arch: A classic junction marker. It’s a useful visual checkpoint as you move between major roads.
- Regent Street and Piccadilly Circus: Two of the most photo-friendly West End energy zones. Great if you want lively street scenes without planning every turn.
- Haymarket: A flexible hop-off point when you want quick access to central streets.
- Trafalgar Square: The big open square moments you expect. If your day is short, this stop gives you an easy win.
- Horse Guards Parade and Whitehall: This is where the grand government-building scenery starts to register.
- London Eye (Eastbound and Westbound): One of the best-known “anchor” sights. Even if you do not go inside, it’s a solid backdrop stop.
- Victoria Station: A practical transit hub, so it’s useful if you want to break the tour and then continue with the Underground.
Then, toward the end of this royal stretch, you have Buckingham Palace and stops like Tothill Street and College Green nearby. This area is best when you treat it as a viewpoint and photo stop rather than a long museum-style visit. You can always pair it with a walking wander afterward if you want more street detail.
The drawback? In peak tourist times, the sidewalks near major sights can feel crowded, and if the bus sits in traffic, you can lose momentum. Still, for “first orientation plus iconic photos,” this segment is usually the one people feel happiest about.
Boat days across London, deck by deck
St. Paul’s, The City, and the River View Bonus That Actually Pays Off

The route’s best “wow” moment often comes when the tour turns toward the river and the City skyline.
Here are the stops that matter most for that feel:
- Covent Garden: Hop off for street life, shops, and that easy London “wander” energy.
- St. Paul’s Cathedral: A must-see skyline point. From the bus, you get dramatic angles without fighting for viewing space.
- Monument to the Great Fire of London: A quick history stop that connects the modern city to its famous past.
- London Bridge: Another “you know it when you see it” landmark. This stop helps you transition from sightseeing to river scenes.
- London City Hall and Southwark (at City Hall): This gives you a different City perspective, more modern civic architecture than the postcard churches and towers.
- Tower of London: If you want medieval-size vibes and big fortress photos, this is the stop.
- Temple Underground Station: Helpful for re-routing your day when you want to move faster.
- Westminster Pier and nearby river-area stops: This is where the river experience connects to the bus stops.
Now, about the Thames River cruise: it’s included on 24- and 48-hour tickets (not on the 1-day ticket). The cruise is one-way, and it works as a “reset” for your brain. Instead of pacing the streets, you see the river as a line connecting landmarks.
Some reviews mention the cruise staff being courteous and knowledgeable, with snacks and drinks making it a more relaxed experience. Even if you do not plan to buy anything, the key value is the view without the walking grind.
Shopping Stops That Save Time: Regent Street, Oxford Circus, and More

London shopping isn’t just about buying things. It’s also about efficient wandering. These tour stops put you near shopping corridors so you can mix “see sights” with “walk streets” without detouring across town.
In the West End and central commercial zone, you’ll find:
- Regent Street: A long, photo-friendly shopping spine.
- Oxford Circus: A major crossroads stop, useful if you want to thread into several shopping streets quickly.
- Piccadilly Circus and Haymarket: Great for lively street energy and easy reboarding after you roam.
If you’d rather focus on neighborhoods instead of shopping malls, you can. But if your day includes at least one shopping hit, hopping off at these points reduces the time you spend in the transit maze.
A practical note: in cold or crowded seasons, the open-air top deck may not be comfortable. Some riders mention that during busy holiday dates, getting a seat upstairs can be hard and audio can feel out of sync. Dress for that reality, even if you hope for sun.
Kensington to Notting Hill: A Route That Feels Like a London Neighborhood Tour

One of the most rewarding things about hop-on hop-off buses is that they can take you beyond the “only monuments” plan. The Kensington and west-central stops are built for that.
Look for these stops on the north-west side:
- Hyde Park Corner: Close to the big green space, and a good orientation point.
- Harrods: A classic stop for people-watching and window views.
- Natural History Museum and Gloucester Road: A museum area that pairs well with an easy walk.
- Kensington Palace: A palace feel without requiring you to commit to a full museum day.
- Notting Hill: A neighborhood-style hop-off for street vibes and photos.
- Kensington Gardens: A leafy, open-space break if your schedule gets too “city.”
- Bayswater Road and Lancaster Gate: Useful midpoints that help you hop out, walk a bit, then rejoin the route.
- Paddington Station: Great for a classic rail-hub atmosphere.
- Baker Street and Oxford Circus: Helpful for connecting back toward central London.
This section can be especially good if you want a more lived-in London feel. The tradeoff is that bus time between stops can stretch in heavy traffic, so you’ll want to avoid building a tight timetable around hop-offs.
Also, one review complained that buses were not frequent enough in their case, forcing long waits and even rerouting via Uber. That’s not the norm you want to plan for, but it’s a reminder: bring patience, and use the app’s live tracking if you have it.
British Museum to King’s Cross: When You Want Culture Without Planning Every Detail

If your inner checklist includes major cultural stops and big transit hubs, the bus can help you string them together.
Stops in this more northern direction include:
- Russell Square: A park-adjacent reference point.
- The British Museum: The headline museum stop. Even if you do not go in, it’s a meaningful arrival point.
- Woburn and Euston Square: Useful stepping stones.
- Euston Station and Euston Road: Practical if you need to pivot to another part of London quickly.
- King’s Cross Station and St Pancras Station: Big rail landmarks, very easy to anchor your plans around.
Then the route connects back toward central areas like Temple and Covent Garden. That means you can do a “culture day” without trying to choreograph every route change.
Is it perfect? No. Even with the structure of the bus loop, traffic can stall movement, and crowds can slow walking too. But this direction is a solid way to see a lot of London’s variety in one day, which is the real goal of a hop-on hop-off pass.
Onboard Audio, Wi-Fi, and Using the App Like a Pro
Two inclusions make a real difference: recorded commentary in 7 languages and free onboard Wi-Fi.
In practice:
- Audio helps you make sense of what you’re seeing. It turns “random landmarks” into a coherent story, even when you only catch parts of the loop.
- Wi-Fi helps you confirm plans, locate the right stop, or check whether your next hop lines up with where you want to go.
One review noted that audio can have delays or feel unsynced during busy holiday dates. That can happen when a lot of people are on board or when operations shift. If you care about perfect timing of audio, use it as a guide, not a metronome.
The app and live tracking are worth your attention. Multiple responses recommend using the Live Tracking feature to reduce stop-time guesswork. I’d treat it like a GPS for your day, especially if you’re trying to time a hop-off near a reservation.
Price and Value at About $39.77: Worth It or a Waste?
At around $39.77 per person, this bus tour sits in the “reasonable if it works” category.
It tends to be good value when:
- You hop on early and use the bus for orientation.
- You do not waste your ticket by only riding for a tiny portion of the day.
- You take advantage of the extras that match your ticket type, especially the Thames cruise on 24- and 48-hour options.
- You’re comfortable with flexibility instead of strict timing.
It can feel overpriced when:
- Buses are infrequent for your chosen day and you lose time waiting.
- You only use a couple short segments and end up taking other transport anyway.
- Traffic bottlenecks cause long delays on the loop, so your “short visit” turns into “stuck in traffic.”
One review strongly argued it was not worth it during a situation with long gaps and missed stop timing, recommending the Tube instead. I get that. If you’re confident with London transit and you like independence, the Tube can be cheaper and faster.
My rule of thumb: book this tour if you want an easy sightseeing rhythm. Skip it, or choose a shorter plan, if you’re the type who thrives on navigating on your own and hates waiting.
Real-World Tips to Avoid the Most Common Headaches
Here are the issues that come up again and again, and how you can reduce the odds they ruin your day.
1) Build in buffer time
London traffic affects bus travel. Even if the route is planned, the day can slow down.
2) Do not treat stop times as guaranteed
Some riders reported buses skipping stops or the app showing different timing than what happened in the street. That does not mean the app is useless. It means you should treat it as guidance, not a vow.
3) Use the correct ticket type for the cruise
If you want the Thames River cruise, avoid the 1-day ticket since it does not include a cruise.
4) Keep your ticket ready in the form drivers require
One rider had trouble getting back on after a paper ticket was blown away, even though the electronic voucher had been scanned earlier. The operator response suggested adding the ticket in the Big Bus app for digital-only use if you want to avoid losing paper. Either way, have your ticket in a safe, reachable format.
5) Dress for the top deck reality
Some reviews mention cold weather, crowds, and difficulty getting upstairs seats. Layers help. And if you prefer comfort, plan to use the lower deck when the weather is rough.
Should You Book This Big Bus Tour?
I’d book this tour if you’re trying to maximize sightseeing without turning London into a logistics project. It’s especially smart if you want the postcard arc of central landmarks, plus the option to add the Thames cruise. The Wi-Fi and 7-language audio help you stay oriented even when you hop on and off more than once.
Skip it or think twice if you have a super tight schedule and hate the possibility of waiting. If you also prefer to rely on the Tube for everything, you may get more control and value by going independent.
Best match:
- First-time visitors
- Couples and families who want easy structure
- Anyone who wants a relaxed “see a lot, decide later” day
If you want a simple first pass through London’s highlights with less planning stress, this Big Bus hop-on hop-off tour is a solid bet. If you want strict timing, plan to use the Tube alongside it rather than instead of it.
FAQ
What is the duration of the London Big Bus Hop-On Hop-Off Tour?
The tour duration is about 3 hours 35 minutes.
Is the Thames River Cruise included?
The Thames River Cruise is included with 24-hour and 48-hour tickets. A 1-day ticket does not include a river cruise.
What extra options come with a 48-hour ticket?
A 48-hour option can include 3 guided walking tours. It can also include a 2-hour non-stop panoramic evening tour with selected ticket options.
Is there Wi-Fi on the bus?
Yes, there is free Wi-Fi on board.
Does the tour have recorded commentary?
Yes, recorded commentary is available in 7 languages.
How do I use my mobile ticket at the stops?
Your mobile voucher or QR code needs to be activated at any of the designated Big Bus stops.
More Time On The Water
Open Top Routes Compared
Fresh off the notebook in London
- Ted Lasso Tour of Richmond
★ 5.0 · 152 reviews - Natural History Museum London – Exclusive Guided Museum Tour
★ 5.0 · 153 reviews - Windsor Castle, Stonehenge & Salisbury Cathedral Guided Tour
★ 4.5 · 153 reviews - Private London Arrival Transfer – St. Pancras Eurostar Station to Accommodation
★ 3.5 · 154 reviews - Go City London Explorer Pass: 2-7 Things To do including Shard
★ 3.5 · 155 reviews - London Tootbus Kids Tour with Bespoke Live Guided Commentary
★ 4.5 · 155 reviews
Hop On Hop Off Bus Tours, compared.
★ 4.0London Tootbus Hop on Hop off Bus Tour and Thames River CruiseFrom $533,834 reviews
★ 4.5Liverpool City Sights Hop On Hop Off City Tour – 24hr TicketFrom $192,555 reviews
★ 4.5London by Night Sightseeing Tour – Open Top BusFrom $401,060 reviews
★ 4.5London by Night Sightseeing Open Top Bus Tour with Live GuideFrom $40977 reviews
★ 5.0Ciy Explorer: Hop On Hop Off Liverpool Sightseeing Bus TourFrom $19915 reviews
★ 4.5Liverpool: River Cruise & Sightseeing Bus TourFrom $34495 reviews
★ 3.5London Tootbus Hop-on Hop-off (Optional Thames Cruise)From $48483 reviews
★ 3.5London Eye Ticket, Big Bus Hop-on Hop-Off Tour & River CruiseFrom $82275 reviews
Browse the lists this tour appears in
















