“As a third party vendor (e.g. Viator) these are low priority tickets, and will not get entry until Abby direct purchase tickets (same price) have entered. Had 9:30am tickets, but waited in line until 10:15am. By that time, the Abbey was packed. Later tickets would have been better. Enjoyed the architecture and the history. The audio guide is the only way you’ll know which tombs/crypts you can see.”

“Very chilly day but clear skies made it a pleasant trip round York. Interesting way to see the sights of this lovely city.”

“The tour of the castle was very informative and skip the line tickets made it easy to enter the castle. I like the audio guide as it moved quickly, covering the highlights and we were able to choose the exhibits we wanted to see.”

“DO NOT BOOK THIS TOUR VIA 3rd party!!!! Book directly with the tour guide and DO NOT book the tour with the “live guide” (about $48 US per person) because it doesn’t include the hop on-off benefit AND you’ll pay less on the tour operator website. You are stuck on the bus for 2 hours with the driver you’ve got. No on-off privileges. Our guide (and older gentleman) spoke SO fast, mixing in English humor and sarcasm within such a thick accent that we couldn’t understand the majority of what he said. What we could understand, we couldn’t tell if he was joking or serious. It was terrible. Please go…”

“For two people who are fairly computer literate it took us well over an hour to load the app and the tour. We set off and immediately found that we couldn’t get the narrative to play. We also weren’t using headphones and found we couldn’t tell whether to look at the map or listen to the narrative. We stopped for lunch and I was pleased that it prompted me to stop the tour to save my battery. When we tried to start the tour it wanted us to resume from where we left off and remained confused the rest of the tour. We both ran out of phone battery having…”

“My grandson is a huge futbol fan so seeing the lockers and the managers office was a thrill. The gift shop was well stocked.”

“The tour guide was a lovely lady, very informative, loved learning about the history of St James Palace and Buckingham Palace, worth every penny.”

“This tour is a total SCAM - do not book this tour! In order to pick up the tickets there is a shady “meet” site at a fountain in a park about 7 mins away. No one showed up, never answered phone calls and never answered texts. Viator customer seRead more”

“It was fantastic ! It was like having my own personal very lovemy tour guide. Headphones on phone in pocket and off we go! She has a beautiful voice and it was just perfect”

“Good tour & nice manner. Pointed out things we’d have missed otherwise. Just needs updating slightly (we did the tour in December 23 -Cook Museum closed down & sculpture at the end of the pier apparently gone).”

“I was impressed by the knowledge of the audio guide. Also with the VoiceMap technology that allowed the description to know where we were so the commentary was appropriate for the location.”

“I could not get the tou to download to my phone (even though it’s a new phone and I had Wi-Fi service in the hotel). I wound up just going through Shakespeare’s birthplace and then walking over to the new place and paying admission and walking around with no guide. Never again.”

“Thoroughly enjoyed the mature trees, and the alliums blooming in the beds in front of the palm house. Also found the Hive unique and brilliantly presented.”

“Museu repleto de história e cultura de diversas civilizações. É enorme, a arquitectura é linda e tem uma variedade de exposições.”

“Loved learning more about Cheltenhsm. The tour worked well except for a little hard to follow at St. Stephens Square.”